This Code of Ethics and Conduct formalises the principles, values and standards of behaviour that guide the activities of IHT, Lda. and its relationships with customers, suppliers, employees, partners and other stakeholders.
This Code of Ethics and Conduct of IHT, Lda., hereinafter referred to as the "Code", brings together the principles governing the company's activities and the ethical and professional standards to be observed by members of its governing bodies and by all employees.
These principles apply to relationships with customers, suppliers, partners, local communities, public authorities and, more broadly, all IHT stakeholders.
The Code also applies to third parties contracted by IHT or acting on its behalf where IHT could be held responsible for their acts or conduct.
The Code has the following objectives:
Compliance with this Code is monitored by the Ethics and Conduct Committee or by any other body that the Committee may appoint for this purpose.
Any situation, question or complaint relating to the application of the Code may be submitted to the Ethics and Conduct Committee. All communications received are treated in strict confidence.
| Contact | [email protected] |
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To be a company of excellence in construction solutions, recognised by society for always being part of the solution and for contributing with commitment to a better world.
To accelerate the restoration of harmony between humankind and nature through the design, manufacture and sale of innovative construction solutions…
IHT ensures strict compliance with all national and international legal, regulatory and standards-based requirements applicable in the regions where it operates. It respects employees' rights, including rights relating to collective representation, as well as applicable collective bargaining provisions.
IHT provides supervisory and regulatory authorities with all required cooperation and supplies the information requested, within its means and in accordance with the law.
IHT complies with market rules and promotes fair competition, avoiding any practice liable to prevent, distort or significantly restrict competition. Relationships with competitors must be fair, professional and based on mutual respect.
IHT acts with integrity and maintains prevention and control systems relating to fraud and irregularities, including financial and asset-related matters, conflicts of interest, and the misappropriation or improper use of information.
IHT treats its customers with professionalism, efficiency, respect, loyalty, good faith and dedication. It ensures equal treatment of customers and does not permit unjustified discrimination.
The company provides products and services intended to meet customer needs in accordance with agreed conditions, commitments made and the expectations placed in IHT.
All IHT employees and members of its governing bodies, regardless of seniority, must work to build empathetic and trusting relationships with customers, based on the best possible value proposition and long-term customer satisfaction.
In their relationships with customers, employees must in particular:
IHT selects suppliers on the basis of impartial, fair and transparent criteria, without privilege or favouritism. Selection takes into account not only commercial terms and the quality of the products or services offered, but also the ethical conduct of suppliers as assessed by IHT.
IHT acts with loyalty and good faith in its relationships with business partners, favouring clear and objective communication in order to build long-term relationships of trust.
IHT procedures are guided by principles of economic rationality, efficiency, transparency and fairness. No form of abuse, corruption, undue pressure or money laundering is tolerated.
IHT acts loyally towards its shareholders, taking their interests into account and pursuing the objectives of creating value and managing risk.
The company complies with legal principles and ensures equal treatment of its shareholders, providing them with the necessary information in an appropriate, honest, transparent and rigorous manner.
Cooperation
IHT adopts a cooperative approach towards public authorities and local communities, based on transparency, independence, availability and openness to dialogue, with the aim of contributing to improvements in the legal and regulatory environment governing its activities.
Independence
IHT remains independent from public institutions and political parties, without prejudice to relationships of a professional nature. Under no circumstances does IHT finance political parties or organisations whose primary purpose is political.
Compliance with obligations
IHT strictly complies with the national and international legislation applicable in the geographical areas where it operates and fulfils all of its legal and contractual obligations. Information requested and required by law is provided to public and supervisory bodies accurately, appropriately and within the required timeframes.
IHT defines its human resources policies with respect for the dignity, diversity and rights of every person, ensuring equality and non-discrimination in its practices.
Any form of individual discrimination incompatible with human dignity is prohibited. Conduct amounting to harassment, intimidation, undue pressure or abuse of power is also prohibited.
IHT does not tolerate any form of forced labour, unpaid labour, child labour or any other form of work carried out without a lawful framework.
IHT treats every employee fairly and promotes equal opportunities for personal and professional development, including through rigorous and constructive performance assessment, participation in professional training programmes and encouragement of activities outside work.
IHT remunerates employees fairly, based on applicable legislation, their responsibilities and their performance.
IHT respects and promotes work-life balance, including by respecting employees' holiday, rest and break periods.
IHT is committed to providing an appropriate, healthy and safe working environment and to promoting team spirit, unity and mutual support among employees.
The company ensures that information is communicated, shared and recorded among employees. It complies with applicable standards relating to occupational safety, health, hygiene and wellbeing. Employees, in turn, must strictly comply with the applicable laws, regulations and internal instructions in these areas.
Environmental protection, the sustainability of natural resources, biodiversity, climate-related challenges and our relationship with nature are fundamental pillars of IHT's day-to-day activities.
Through its products and actions, IHT seeks to help accelerate the restoration of harmony between people and nature. The company operates according to a sustainable development approach that integrates economic, social and environmental dimensions.
IHT accepts its social responsibility towards the communities in which it operates, with the aim of contributing to their progress and wellbeing.
IHT is committed to mitigating or minimising the environmental impacts associated with its activities and services, including through the use of raw materials from responsible sources; the promotion and sharing of good environmental practices among employees, customers, suppliers and communities; waste prevention, appropriate separation, recovery and treatment; the prevention of air, water and soil pollution; and the efficient use of natural resources, including water and energy.
IHT places great importance on the professional and personal development of its employees and promotes continuous training as a means of improving performance and motivation.
Recruitment, remuneration and professional progression policies are based on merit-based criteria and recognised market practices.
IHT respects the principles and values recognised by national and international legislation relating to human and social rights.
Discriminatory conduct is not permitted. IHT promotes equal opportunities and works to protect the integrity and dignity of every individual in the workplace.
IHT is committed to respecting privacy, ensuring the secure processing of personal data and safeguarding the other rights of data subjects.
IHT provides a healthy, safe and positive working environment that supports employee wellbeing and productivity.
IHT values and encourages employee participation by promoting effective processes for communication, consultation and information sharing.
IHT conducts its activities with a long-term value creation perspective, in accordance with principles of sustainability, social responsibility and environmental responsibility.
Employees undertake to keep their knowledge and skills up to date, including by taking part in training made available or recommended by the company.
Achieving collective objectives requires each individual to be committed, responsible and proactive, and able to propose and implement innovative solutions that create value.
Employees must observe the principles of loyalty, integrity, cooperation, courtesy and respect for organisational structures. Relationships must be cordial, respectful and professional.
Employees should encourage the sharing of knowledge and information, cooperation between departments and team spirit. They must act with a high level of responsibility and cooperation, contributing to a positive working environment.
Decisions made by managers must be implemented in accordance with company plans, and managers should encourage and support their teams in doing so. Employees must not commit IHT through their personal actions.
Employees must perform their duties in strict compliance with the laws, regulations and standards applicable to their activities, in accordance with the responsibilities assigned to them and with impartiality, competence, rigour, diligence and transparency.
Any delegated authority must be exercised responsibly and without abuse, in support of the company's objectives and never for personal gain.
Employees must uphold IHT's values and the principles set out in this Code in both internal and external relationships. They must report any irregularity that could jeopardise the development of IHT's activities or its reputation.
Employees must avoid any situation that could create a conflict of interest, particularly where they are involved in decisions directly or indirectly concerning entities with which they currently work or have worked, or persons with whom they have personal, family or other close relationships.
Where such a situation cannot be avoided, employees must inform their line manager.
Employees must refrain from carrying out external roles where these compromise the fulfilment of their obligations to IHT or where they are performed within organisations whose objectives may conflict or interfere with those of IHT.
Employees must not accept from or offer to third parties any gifts, payments or benefits that could create an expectation of preferential treatment in dealings with the company.
Gifts received from third parties that go beyond normal courtesy or a symbolic value must be reported to the line manager and refused where they could be interpreted as an attempt to obtain a particular favour.
IHT promotes respect and cooperation among all employees within a dignified, safe and professional working environment. Any form of harassment, intimidation, humiliation, undue pressure or behaviour that undermines a person's dignity is prohibited.
Any unwanted conduct intended to or having the effect of disturbing, coercing or destabilising a person, undermining their dignity, adversely affecting their working environment or improperly influencing an employment-related decision is prohibited.
Where a situation of harassment is reported in writing, an appropriate internal procedure is initiated in accordance with the applicable rules. The report is handled confidentially, impartially and with due respect for the rights of all parties to be heard. Anyone who reports a situation in good faith or contributes to its review must not be subject to retaliation.
IHT employees are bound by a duty of professional secrecy, including after their employment or duties have ended, particularly in relation to information that, because of its importance, an internal decision or applicable legislation, must not be made public.
They must exercise discretion regarding facts and information obtained in the course of their duties and comply with internal rules on information confidentiality.
Personal data must be processed fairly, lawfully and carefully in order to protect the privacy of each person, in strict compliance with applicable legal requirements.
Employees must act loyally towards IHT and undertake to protect its credibility, good name and reputation in all circumstances.
Employees must preserve the integrity, protection and conservation of IHT's physical, financial and intellectual assets. Resources made available to them must be used efficiently in support of the company's objectives, and not for personal purposes or for the benefit of third parties.
IHT manages its activities diligently and transparently, creating conditions that support dialogue within its management bodies on objectives, strategy, risk analysis and performance assessment, in accordance with high standards of corporate governance.
Employees must refrain from entering into, participating in or maintaining contracts or transactions on terms that differ from normal market conditions with entities that have business relationships with IHT or are controlled by its directors.
This rule applies in particular to transactions involving loans, discounts, payment terms, sales of goods or provision of services that could interfere with the institutional or commercial relationships between those entities and IHT, or between the employee beneficiaries and those entities.
IHT does not tolerate corruption in any form, whether active or passive, including facilitation payments or any action intended to create, maintain or promise an improper or preferential situation.
Offering, making or authorising any improper payment, in cash or in any other form, to any person, including a local or foreign public authority, anywhere in the world, is prohibited.
It is also prohibited to offer or accept money or anything of value, including gifts, gratuities or commissions, in connection with a business activity, the award of a contract or the receipt of a level of service to which there would not normally be an entitlement.
Employees must not give interviews or provide information to the media, whether on their own initiative or at the request of third parties, without prior notification to IHT Management.
When using social media, employees must comply with the standards of conduct set out in this Code. They must not publish confidential or internal information relating to IHT and should limit themselves to public information, always considering the possible consequences of any publication concerning the company.
Employees must protect IHT's image and refrain from publishing content that may be unlawful, offensive, defamatory, threatening or otherwise damaging to IHT's image and reputation.
The Ethics and Conduct Committee of IHT, Lda. supports the application of this Code and receives any situations, questions or complaints submitted to it.
| Committee | Ethics and Conduct Committee of IHT, Lda. |
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| Address | Zona Industrial de Soure, Lote E, 3130-551 Soure, Portugal |
| [email protected] |